Resolved -
This incident has been resolved.
Apr 1, 06:53 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 23, 18:35 UTC
Identified -
We are currently experiencing an email sending outage due to an issue with a downstream provider. Our team is actively working to restore email sending capabilities as quickly as possible.
Mar 22, 22:30 UTC
Resolved -
The platform database load levels are stabilized for the last 12 hours. We sincerely apologize for any inconvenience this issue may have caused.
Mar 19, 11:07 UTC
Monitoring -
The performance is back to the expected levels. We'll continue monitoring the situation and will implement new measures if necessary while updating this page.
Mar 18, 11:05 UTC
Investigating -
Due to increased database load, we are currently experience some slowness of the app and web platform.
The performance is improving for the last 30 minutes and will keep updating the status page as we move through the process.
Mar 18, 10:04 UTC