Monitoring - A fix has been implemented and we are monitoring the results.
Mar 23, 2025 - 18:35 UTC
Identified - We are currently experiencing an email sending outage due to an issue with a downstream provider. Our team is actively working to restore email sending capabilities as quickly as possible.
Mar 22, 2025 - 22:30 UTC
Resolved -
The platform database load levels are stabilized for the last 12 hours. We sincerely apologize for any inconvenience this issue may have caused.
Mar 19, 11:07 UTC
Monitoring -
The performance is back to the expected levels. We'll continue monitoring the situation and will implement new measures if necessary while updating this page.
Mar 18, 11:05 UTC
Investigating -
Due to increased database load, we are currently experience some slowness of the app and web platform.
The performance is improving for the last 30 minutes and will keep updating the status page as we move through the process.
Mar 18, 10:04 UTC
Resolved -
This incident has been resolved.
Mar 18, 06:23 UTC
Monitoring -
A fix has been implemented and now the connection pooling to the Database is improved. We'll continue monitoring the situation and will implement new measures if necessary while updating this page.
Mar 17, 11:22 UTC
Investigating -
We're experiencing general Database Load issues due to high traffic that might impact general operations.
We're looking into stabilizing these operations with the utmost urgency and will provide an update as soon as possible.
Mar 17, 10:04 UTC
Resolved -
After extensive monitoring and some configuration changes as a result, the incident is now resolved.
Mar 15, 18:56 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 14, 10:50 UTC
Investigating -
We are currently investigating an issue that prevents our replication system from operating correctly. This causes some partial degradation of services for our website.
Mar 14, 10:30 UTC