Investigating - Due to a technical issue, Virtuagym Pay billing has been temporarily placed on hold as a precautionary measure. This issue affects only a small number of clients, and we are actively working to resolve it. Normal billing operations are expected to resume by Monday.
We apologize for any inconvenience and appreciate your understanding.
Jan 17, 2025 - 19:43 UTC
Resolved -
The measures we implemented have successfully stabilized database load levels. We sincerely apologize for any inconvenience this issue may have caused our clients.
Jan 14, 08:58 UTC
Monitoring -
A fix has been implemented and Database Load levels have stabilised. We'll continue monitoring the situation and will implement new measures if necessary while updating this page.
Jan 13, 09:13 UTC
Investigating -
We're experiencing general Database Load issues due to high traffic that might impact general operations.
We're looking into stabilizing these operations with the utmost urgency and will provide an update as soon as possible.
Jan 10, 09:37 UTC