Resolved -
We experienced slow performance during Saturday afternoon due to an increase in web requests from two isolated sources. We have since blocked these offending sources and continue to monitor our platform for any sign of invalid web traffic.
Apr 20, 11:00 UTC
Resolved -
This incident has been resolved.
Apr 17, 15:32 UTC
Monitoring -
A fix has been implemented, the operations are normalised and we're monitoring results.
Apr 17, 10:22 UTC
Investigating -
Following yesterday's release we noticed that we were having some issues on both Point of Sale and Check-in modules. The root causes for both issues are identified and are currently being fixed. We expect to have a solution implemented very quickly. We apologise for the inconvenience caused for all our clients.
Apr 17, 08:28 UTC