Degraded performance due to high traffic

Incident Report for Virtuagym

Resolved

This incident has been resolved.
Posted Oct 04, 2021 - 15:56 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 04, 2021 - 15:43 UTC

Monitoring

We've provisioned extra infrastructure to manage the increased load and are currently monitoring its operation.
Posted Oct 04, 2021 - 15:36 UTC

Identified

Our API and WEB clusters are experiencing very high sudden peaks which we are having trouble reacting to quickly enough. We are currently provisioning more powerful infrastructure to handle these sudden peaks.
Posted Oct 04, 2021 - 15:25 UTC

Investigating

We are currently investigating this issue.
Posted Oct 04, 2021 - 15:23 UTC
This incident affected: Website and API.
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