Point of Sale and Check-in Issues

Incident Report for Virtuagym

Resolved

This incident has been resolved.

Posted Apr 17, 2024 - 15:32 UTC

Monitoring

A fix has been implemented, the operations are normalised and we're monitoring results.

Posted Apr 17, 2024 - 10:22 UTC

Investigating

Following yesterday's release we noticed that we were having some issues on both Point of Sale and Check-in modules.
The root causes for both issues are identified and are currently being fixed. We expect to have a solution implemented very quickly.
We apologise for the inconvenience caused for all our clients.

Posted Apr 17, 2024 - 08:28 UTC

This incident affected: Website.