API performance issues

Incident Report for Virtuagym

Resolved

This incident has been resolved.
Posted May 24, 2024 - 10:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 23, 2024 - 15:46 UTC

Update

A fix has been deployed for the deployment failure, we are now verifying the new deployment is operating as expected.
Posted May 23, 2024 - 14:31 UTC

Update

We are continuing to work on a fix for this issue. The API cluster is now receiving requests with degraded capacity.
Posted May 23, 2024 - 13:39 UTC

Identified

The issue has been identified as a failed deployment of a configuration change. We are currently working on correcting this failed deployment.
Posted May 23, 2024 - 13:23 UTC

Investigating

We are currently investigating a spike in error counts for our API clusters.
Posted May 23, 2024 - 13:21 UTC
This incident affected: API.
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