Unexpected log out

Incident Report for Virtuagym

Resolved

This incident has been resolved.
Posted May 24, 2020 - 13:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 24, 2020 - 13:25 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 24, 2020 - 13:16 UTC

Investigating

With a number of actions on the platform users might be logged out. We are currently investigating the issue.
Posted May 24, 2020 - 13:01 UTC
This incident affected: Website and Mobile Apps.