Degraded performance due to high traffic

Incident Report for Virtuagym

Resolved

The measures we implemented have successfully stabilized database load levels. We sincerely apologize for any inconvenience this issue may have caused our clients.

Posted Jan 14, 2025 - 08:58 UTC

Monitoring

A fix has been implemented and Database Load levels have stabilised. We'll continue monitoring the situation and will implement new measures if necessary while updating this page.

Posted Jan 13, 2025 - 09:13 UTC

Investigating

We're experiencing general Database Load issues due to high traffic that might impact general operations.

We're looking into stabilizing these operations with the utmost urgency and will provide an update as soon as possible.

Posted Jan 10, 2025 - 09:37 UTC

This incident affected: Website, Mobile Apps, and API.