SEPA file generation

Incident Report for Virtuagym

Resolved

This incident has been resolved.

Posted Jul 01, 2026 - 17:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 01, 2026 - 13:34 UTC

Investigating

We're currently investigating an issue that is preventing customers from downloading SEPA files. We expect to identify the reason and issue a fix as soon as possible. Apologies for the inconvenience that this is bringing.

Posted Jul 01, 2026 - 07:39 UTC

This incident affected: Website.