We have deployed a fix and the issue should be resolved. The issue was caused by an error made in the creation of new code. These adjustments are made in order to improve the stability of our check-in solution during peak hours.
We will be performing some final functional checks in the coming minutes, but want to apologize to those clients that have been affected by this issue and will do everything possible to avoid similar issues in the future.
Posted Dec 28, 2020 - 18:57 UTC
The issue has been identified and a fix is being implemented.
Posted Dec 28, 2020 - 18:10 UTC
Not related to the other existing issue, we are currently experiencing issues with our QR code check-in solution.
Dedicated teams are investigating the issue and will resolve this as soon as possible.
Posted Dec 28, 2020 - 17:11 UTC
This incident affected: Website, Mobile Apps, and API.