Platform slowness

Incident Report for Virtuagym

Resolved

This incident has been resolved.

Posted Mar 28, 2023 - 10:05 UTC

Monitoring

We have deployed a fix to the aforementioned issue and are seeing improvements across the platform. Slowness is decreasing and previously unavailable actions are becoming available again. We will continue to monitor the status for the next hour. We appreciate your patience and understanding as we work to close the issue.

Posted Mar 28, 2023 - 09:03 UTC

Investigating

We are currently investigating an issue related to the platform being slow and some actions not being available, such as assigning a membership, invoice management and saving new client accounts. We apologize for any inconvenience this may cause and appreciate your patience. We will provide an update within 30 minutes to keep you informed on the progress of the resolution.

Posted Mar 28, 2023 - 08:40 UTC

This incident affected: Website.